Privacy Policy
Your privacy matters to us. This policy explains how Gimado collects, uses, and protects your personal information when you engage with our sous-vide cooking education platform.
Information We Collect
When you interact with Gimado's educational platform, we collect various types of information to provide you with personalized cooking education and support your culinary journey.
Personal Information
- Name, email address, and contact details when you register for courses
- Billing information for payment processing
- Educational background and cooking experience level
- Dietary preferences and restrictions for personalized content
- Communication preferences and language settings
Usage Data
We automatically collect information about how you use our platform, including course progress, time spent on lessons, quiz results, and interaction patterns. This helps us improve our educational content and identify areas where students might need additional support.
How We Use Your Information
Your information enables us to create a meaningful educational experience tailored to your culinary interests and learning pace.
- Deliver course materials and track your educational progress
- Send important updates about your enrolled programs
- Provide technical support and answer your questions
- Customize lesson recommendations based on your skill level
- Process payments and manage your account
- Send educational newsletters about sous-vide techniques (with your permission)
- Analyze learning patterns to improve our curriculum
Educational Purpose Focus
We use your data primarily to enhance your learning experience. For instance, if you're struggling with temperature control techniques, we might suggest additional practice materials or connect you with instructor support.
Data Sharing and Third Parties
We carefully limit data sharing to trusted partners who help us deliver educational services. We never sell your personal information to marketing companies or unrelated businesses.
Service Providers
- Payment processors for secure transaction handling
- Email service providers for course communications
- Cloud hosting services for platform functionality
- Analytics tools to understand learning effectiveness
Legal Requirements
We may disclose information when required by Turkish law, court orders, or to protect the safety of our students and staff. Such disclosures are rare and handled with careful legal review.
Your Privacy Rights
Under Turkish data protection laws (KVKK) and international privacy standards, you have significant control over your personal information.
- Access your personal data and see how we're using it
- Request corrections to inaccurate information
- Delete your account and associated data
- Download your course progress and completion records
- Opt out of marketing communications
- Restrict processing for specific purposes
- File complaints with Turkish data protection authorities
How to Exercise Your Rights
Contact us at info@gimado.com with your specific request. We'll respond within 30 days and verify your identity before making any changes. Most requests can be handled through your account dashboard for immediate access.
Data Security and Protection
We implement multiple layers of security to protect your educational records and personal information from unauthorized access or misuse.
Technical Safeguards
- SSL/TLS encryption for all data transmission
- Secure database storage with regular backups
- Multi-factor authentication for staff access
- Regular security audits and vulnerability testing
- Restricted access based on job responsibilities
Physical and Administrative Security
Our servers are housed in certified data centers with 24/7 monitoring. Staff members receive regular privacy training and sign confidentiality agreements. We maintain incident response procedures to address any potential security issues promptly.
Data Retention and Deletion
We keep your information only as long as necessary to provide educational services and meet legal requirements.
- Active course data: Retained during enrollment plus 2 years
- Completed course records: Kept for 5 years for certification purposes
- Payment information: Stored for 7 years per Turkish tax regulations
- Marketing communications: Deleted immediately upon opt-out request
- Account data: Removed within 90 days of deletion request
Automated Deletion Process
Our systems automatically flag data for deletion based on retention schedules. You'll receive notifications before any course-related data is permanently removed, giving you time to download certificates or progress records.
International Data Transfers
Some of our educational technology partners are located outside Turkey. When we transfer data internationally, we ensure appropriate safeguards protect your privacy rights.
Transfer Safeguards
- Standard contractual clauses approved by Turkish authorities
- Adequacy decisions for countries with strong privacy laws
- Regular monitoring of international partner compliance
- Data minimization to transfer only necessary information
Cookies and Tracking Technologies
Our platform uses cookies to remember your preferences, track course progress, and improve functionality. You can control cookie settings through your browser.
Types of Cookies We Use
- Essential cookies for login and course access
- Performance cookies to understand platform usage
- Preference cookies to remember your settings
- Educational analytics to track learning progress
Disabling cookies may limit some platform features, but core educational content remains accessible. We don't use cookies for advertising or sharing data with marketing companies.
Children's Privacy
Our sous-vide cooking courses are designed for adults aged 18 and older. We don't knowingly collect information from children under 16 without explicit parental consent.
If you're between 16-18 years old and interested in our programs, we require parental permission before enrollment. Parents can review all collected information and exercise privacy rights on behalf of their minor children.
Policy Updates and Changes
We review this privacy policy annually and update it when we introduce new educational features or change data practices. Significant changes will be communicated through email and prominent website notices.
Staying Informed
We recommend checking this page periodically for updates. The "Last Updated" date at the top indicates when changes were made. Continued use of our platform after updates constitutes acceptance of revised terms.
Privacy Questions and Contact
For privacy-related questions, data requests, or concerns about how we handle your information:
Email: info@gimado.com
Phone: +90 454 215 0692
Address: Tuna, Yavuz Selim Cd. No:36, 35090 Bornova/İzmir, Turkey
Response Time: We respond to privacy inquiries within 3 business days